General Product Safety Regulation
(GPSR)

GPSR aims to ensure the Health & Safety of consumers within the European Union.
From the 13th of December 2024, all non-food products, being made available on the EU market must comply with new GPSR regulations. This includes all distance sellers, or those selling on marketplaces such as Amazon, eBay or Zalando.
Your Responsibilities as a Manufacturer
You must ensure their products are safe before market launch. This includes conducting an internal risk analysis and creating technical documentation with a product description and essential safety characteristics.
Where applicable, the technical documentation should include:
- Analysis of possible risks and solutions, including test reports.
- List of relevant European standards.
You must identify and apply any partially applied European standards, health and safety requirements and identify the parts that have been applied.
The technical documentation must be up-to-date and kept at the disposal of market surveillance authorities for 10 years after market launch.
You must ensure procedures are in place to maintain product conformity with products produced in series to ensure they are still safe.
You must ensure their products bear easily visible and legible identification elements, or provide the required information on packaging or accompanying documents, where size or nature prevents it.
You must include your name, registered trade name or mark, postal and electronic address, and single contact point, if different, on the product or packaging.
You must provide clear instructions and safety information in a consumer-understandable language, as determined by the Member State where the product is available. This requirement doesn’t apply where the product can be used safely without such instructions and safety information.
If you believes a product you have placed on the market is dangerous, you must take corrective measures, such as withdrawal or recall, inform consumers, and inform market surveillance authorities in the affected Member States. You must also provide details about consumer health and safety risks, corrective measures, and available product quantities by Member State.
You will inform other economic operators, responsible persons, and online marketplaces about safety issues you identify.
You will make publicly available complaint channels, considering accessibility needs, for consumers to submit complaints and report accidents or safety issues with products.
You will investigate complaints and information on accidents concerning their products alleged to be dangerous by complainants and keep an internal register of complaints, product recalls, and corrective measures.
Traceability
Product Safety

Product and supply chain traceability is at the heart of GPRS, to ensure effective management of any consumer safety conserns, dangerous goods or product recalls.
Labeling
Contact information

The Contact details of the manufacturer and EU based Responsible Person must be visibly labeled on the product, packaging, or accompanying documentation.

